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双语时事系列223:工作面试

2010-02-04 00:00:00来源：网络

上海2010春季口译考试报名操作流程

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2009年11月1日高级口译口试真题及答案(3)

2009年11月1日高级口译口试真题及答案(2)

2009年11月1日高级口译口试真题及答案(1)

双语时事：工作面试

Here's an important New Year's resolution for job hunters: Sweat the small stuff.

Minor missteps can derail your search. With U.S. joblessness still rampant, numerous hiring managers are knocking applicants out of the running over the slightest mistake.

That's what sporting-goods sales executive Daniel Obergfell did while seeking a marketing manager last winter. He rejected one contender for mispronouncing his surname four times -- after correcting her thrice. (His last name actually is pronounced 'Oberfell,' with a silent 'g.') She was among 40 people he interviewed for the $80,000 post, which attracted more than 400 prospects from one online listing.

'Your nerves cause you to do things you would not normally do when you must vie against many people for a job,' Mr. Obergfell says. Despite such sentiments, he explains, he 'couldn't get past' his disappointment over the woman's failure to pronounce his name right. 'Given she never really got it right -- even after being corrected, told me it was probably started with nervousness, but the issue more than likely ran deeper than that,' he says.

Small interview errors are becoming more common. 'Compared with two years ago, about 20% more candidates interviewed by our clients are not getting offers because of gaffes made due to their high anxiety,' says Dave Campeas, president and chief executive officer of PrincetonOne, an executive-search firm in Skillman, N.J.

The incidence of nervous job candidates has doubled since 2006, causing some to commit careless mistakes that 'ruin their chances because they didn't present themselves well,' says David Mezzapelle, director of marketing and development for Goliath Jobs Inc. in Stamford, Conn.

He bases his estimate on several thousand calls from job seekers, who use a free phone service provided by his firm's two employment Web sites. The 39-person concern grew from 28 staffers a year ago.

The best solution? Prepare better for interviews. Added legwork should include extensive role playing, thorough homework about a possible employer's culture and an empathetic sense of how your skills match its needs. 'Turn your dial up on sensitivity,' suggests Gerard Roche, senior chairman of recruiters Heidrick & Struggles International Inc. 'The little stuff counts.'

Here are five danger zones where small slip-ups could damage your chances:

-- Your attire. A middle-aged executive with an impressive resume wore a slightly low-cut blouse during her interview with the head of a hospital in a small Texas town. Leaning across his desk, she revealed a black panther tattoo on her breast.

The CEO nixed her for the finance chief's role. The large tattoo 'would not fly with the board members and the community for someone in that position,' he told Bradley G. Richardson, a partner at recruiters Kaye/Bassman International Corp., which handled the search.

Extra preparation helped Mr. Obergfell avoid a sartorial misstep. After losing his job last September, he hoped to become national sales manager for Mahco Inc., a sporting-goods importer in Bentonville, Ark.. The night before his final interviews, he asked a Mahco vice president he previously worked for elsewhere whether donning a suit might intimidate potential colleagues.

'Don't wear a tie,' the former boss replied. Less worried about looking overdressed, Mr. Obergfell says he concentrated harder on selling himself. He began his new job in late December.

-- Your meal etiquette. Most job seekers know not to order messy food. Your timing matters, too. Hoping to join a big Midwestern bank, a recent college graduate arrived late for a group interview at a restaurant. Officials and fellow candidates already were seated.

The latecomer 'ordered the most expensive item on the menu, ate and finished his meal before others were served,' recalls Barbara Pachter, a business-etiquette specialist who advised the bank. She learned about the young man from a successful attendee at the group dinner who participated in an etiquette class that Ms. Pachter led for the bank. She says poor manners were the main reason the bank spurned the latecomer for its management-training program.

-- Your tactfulness. As an executive vice president of a technology management consultancy, Dan Burns often asked promising prospects when they could start work before he made an offer. They often said they weren't available for weeks because they needed to give notice.

'That's the last thing a hiring manager wants to hear,' says Mr. Burns, a recent retiree and author of 'The First 60 Seconds: Win the Job Interview Before It Begins.' You risk killing your candidacy unless you tell an interested employer that you're equally interested in the job, he cautions. Once you get an offer, you're in a better position to negotiate your arrival date.

-- Your sweat. A project manager hired by Mr. Burns a few summers ago jogged 12 blocks from a train station to the office of a client that was considering the recruit for a consulting gig. 'Overheated and soaked, he asked if the company had shower facilities that he might use before the interview started,' remembers Mr. Burns, who met the project manager in the lobby of the client's building before the interview. 'You could see the sweat stain on his white shirt.'

The company lacked showers and executives refused Mr. Burns's request to reschedule the meeting. They chose a different consultancy for their project.

'Plan ahead,' Mr. Burns warned the project manager afterward. He arrived an hour early for his next client interview, 'and he wasn't sweating,' adds Mr. Burns.

Arriving early also lets you practice relaxation techniques, such as deep breathing, that may dry your sweaty palms before shaking hands with a hiring manager, says Gail Golden, a Chicago leadership coach.

-- Your deportment. Inappropriate behavior can cause problems. Ms. Golden, who helps companies screen top-level candidates, dislikes male ones who put a hand on her shoulder following an interview. The patronizing touch comes across as ''Thanks for your time, sweetheart,'' she complains.

During a July interview at Goliath Jobs, an aspiring marketing manager waved his hands wildly to demonstrate his enthusiasm for the job. The gesturing prospect knocked over his sealed water bottle twice. An intern soon served coffee. Extending his arm to show how far he'd go for a sale, the man toppled the mug. Coffee covered the conference table. 'He was very passionate, but way too much,' Mr. Mezzapelle says.

The man nevertheless landed the job -- thanks to strong references. But he quit in November, frustrated by his scant commissions.

'He could not handle sales in an industry he knew nothing about,' Mr. Mezzapelle says. In hindsight, Mr. Mezzapelle realizes the anxious hand waving 'displayed a lack of confidence in his abilities.' He regrets hiring the unemployed man.

如果你正在寻找工作，在新年里一定要努力做到这一点：关注小细节。

一个小小的失误都足以扰乱你的求职大计。美国的失业率如今依然居高不下，哪怕你犯下最微不足道的一个小错，都会被招聘经理拒之门外。

去年冬天，体育用品销售主管丹尼尔•奥博菲尔（Daniel Obergfell）在招聘营销经理时就这么干过。有一位女性应聘者四次叫错了他的姓──他纠正过她三次（是“奥博菲尔”而不是“奥博格菲尔”），奥博菲尔后来就不再考虑她了。他们在某个网站公布了这个年薪8万的招聘信息后，吸引了400多位应聘者，最后有40人接受了他的面试，这位女士便是其中之一。

奥博菲尔说，“你要跟这么多人竞争一个工作机会，可能会很紧张，会有一些反常的表现。”尽管如此，他说，当这位女士屡次念错他的名字时，他还是“无法摆脱”那种失望感。他说，“在我纠正了之后她还是没法念对我的名字，而且一次都没有念对，也许是跟紧张有关，但是很可能还有更深层的原因。”

如今有越来越多的求职者会在面试时犯些小错。新泽西州PrincetonOne猎头公司总裁兼CEO凯姆皮斯（Dave Campeas）说，“得到了面试机会的求职者中，最终未能如愿的人数比两年前多了20%，原因就在于他们在面试时因为高度紧张犯的一些小小失误。”

康涅狄格州巨人职业中介公司（Goliath Jobs Inc.）市场营销与发展主管戴夫•麦扎派勒（David Mezzapelle）说，如今在面试时因紧张犯错的求职者比2006年翻了一番，因紧张而导致的无心失误让面试者失去了机会，使他们无法很好地展示自己的才能。

麦扎派勒这番话的依据是数千名求职者的电话。他们公司有两个求职网站，求职者可以通过免费电话同他们联系。这家公司一年前有28名员工，如今已发展至39名。

如何解决这个问题呢？为面试做更充份的准备吧。除了基本的信息搜集之外，你还需要多做一些角色扮演的预习，对潜在雇主的企业文化进行深入的了解，从雇主的角度思考自己的技能是否符合职位的需求。海德思哲国际公司（Heidrick & Struggles International Inc）高级招聘经理杰勒德•罗奇（Gerard Roche）的建议是，“一定要提高警惕。面试无小事。”

以下是应聘者最可能因小失大的五类问题：

──着装。一位中年女士应聘德克萨斯一家小镇医院的首席财务长，她的简历很吸引人。在接受医院CEO面试时她穿了一件领子偏低的上衣，当她身子前倾时，对方隔着桌子看到了她胸部那个黑色的美洲豹文身。

这位CEO最终拒绝了这位女士，他后来告诉安排此次面试的猎头、Kaye/Bassman 国际公司合伙人布拉德利•G.理查森（Bradley G. Richardson），“董事会以及医院都不能接受拥有这个职位的人身上有”那么一个大号文身。

奥博菲尔自己在接受面试时，就因为做了额外的准备工作，没有犯下着装方面的错误。去年9月份失业后，他前去应聘Mahco公司的全国销售经理一职，Mahco公司位于阿肯色州本顿维尔市（Bentonville），从事体育用品进口业务。在接受最终面试的前夜，他询问自己以前的老板、如今的Mahco公司副总裁，面试时穿着西装是否合宜。

他的前老板答道，“不要系领带。”奥博菲尔说，这么一来，面试时他就无需担心自己是否着装太过隆重，从而可以集中全副精神来表现自己。去年12月，他去新公司走马上任。

──用餐礼仪。多数求职者都知道，不要点吃起来很麻烦的东西，除此之外，时间的控制也是非常重要的。一位新近毕业的大学生想要进入中西部一家大银行工作，要去一家餐厅接受集体面试，不过他迟到了。等他赶到餐厅时，面试官和其他应聘者都已入座。

这家银行的商务礼仪顾问芭芭拉•帕赫特（Barbara Pachter）说，这位迟到者“点了菜单上最贵的菜，菜上来之后便开吃起来，其他有些人的菜还没上来呢，他就已经吃完了。”这些情况她是通过一位成功通过此次集体面试的应聘者了解到的，后者后来参加了芭芭拉为该银行开设的一堂礼仪课。她说，那位迟到者最终没能获准参与银行的管理培训项目，他在用餐时的糟糕表现是最主要的原因。

──是否可以变通。新近退休的丹•彭斯（Dan Burns）原先是一家技术管理咨询公司的执行副总裁，也是《最初60秒：在面试开始之前便稳操胜券》（The First 60 Seconds: Win the Job Interview Before It Begins）一书的作者，他在面试时经常会问应聘者，他们是否愿意在收到录用通知之前先来上班，很多人都回答需要等几周之后，因为他们要等公司的通知。

他说，“这个回答是招聘经理最不乐于听到的。”他提醒应聘者，你必须给雇主这样一个信息：你对工作本身也同样有兴趣，否则就很可能会抹杀掉自己入选的机会。收到录用通知后，再协商到岗日期时你的形势就更有利了。

──汗流浃背去面试？几年前的一个夏天，彭斯手下的一位项目经理去一家需要咨询顾问的公司接受面试，他下了火车之后跑了12个街区，赶到客户的公司。彭斯在客户办公楼的大堂里等到了这位项目经理，他回忆道，“这个家伙热得满头大汗，问我这家公司有没有可以冲澡的地方，他想在面试前先冲一下。他的白衬衣上汗渍斑斑。”

这家公司没有冲澡的地方，主管也拒绝了彭斯重新安排面试时间的提议。他们后来选了另外一家咨询公司。

彭斯后来警告这位项目经理，“一定要提前做好计划。”下一次去见委托人时他提前一个小时就到了，而且，彭斯补充道，“他没有汗流浃背。”

芝加哥的领导力培训师盖尔•高登（Gail Golden）说，提前赶到的话，你还有时间可以放松一下，比如做做深呼吸，这样你在跟招聘经理握手时手心就不会是汗津津的了。

──你的风度和举止。举止不当会导致一些问题。高登的工作是帮助客户遴选高级职位的应聘者，她很不喜欢那些面试之后把一只手搭到她肩膀上的男士。她说，这种居高临下的身体接触，其意味便是“谢谢你的宝贵时间，宝贝。”

7月份，在巨人公司的一次面试中，一位豪情万丈的营销经理疯狂地挥舞双手，以表达自己对新工作的满腔热忱，把他自己那个密封水杯都给撞翻了两次。实习生送来咖啡后，这位应聘者张开双臂表明自己在工作中会全力以赴，结果又把咖啡杯给碰倒了，会议桌上淌满了咖啡。麦扎派勒说，“他很有激情，但是实在是太过了。”

不过他还是得到了这份工作──因为他有一些很有说服力的推荐信。不过11月他便辞职了，因为对佣金不满。

麦扎派勒说，“他对这个行业一无所知，没有办法做好销售。”如今回想起来，麦扎派勒意识到，那些神经质的手势“表明这个人对自己的能力缺乏信心。”他很后悔自己当初做出了雇用此人的决定。

本文选自上海新东方学校惠瑾的博客，博客链接地址：http://blog.hjenglish.com/huijin