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Part 1
F: Good morning, Lewis & Thorn Printers.
M: Hello, it s Oliver Martin here. Can I speak to Mark Hanson?
F: I m afraid he is not in the office now. Can I take a message?
M: Yes, I m phoning from Worldwide Holidays. I made an order recently. Mark was dealing with it. There were several things, mainly brochures and pricelists. We ve received those and they are fine, but we haven t got the invitation cards that were ordered.
F: When did you order them?
M: It was about a week ago, last Thursday, I think. But it s rather urgent now. They re for a business reception at the end of the month. And they need to be sent to the tour operators and hotel managers.
F: We re quite busy at the moment, but I m sure he ll get them to you for tomorrow. How is it for?
M: It was originally 300, but can you make that 400? We may need more than we thought.
F: Yes. Fine. Has Mark the details?
M: He should have. If there s a problem, I can fax them.
F: Thanks, Mr. Martin. I ll phone you if we need them.
Part 2
F: Hello, Mike. It s Carrion here. I ve just been reading the paper and the job in there with Alba, the publishing group. I think it will be perfect for you.
M: Oh, what s the job?
F: They want a marketing manager. Isn t that the kind of thing you re looking for?
M: Yes. Does it say what the job involves?
F: There s a quite a big job description, but the main thing seems to be that you ll be in charge of sales planning. Sounds quite interesting.
M: Well, it will be better than the administration work I m doing at the moment. What sort of qualifications are they looking for? I suppose they want you to have an MBA.
F: No, there s nothing here about that. But it does say that they re looking for someone who can speak foreign languages. Well, that s OK for you because you ve lived abroad and you speak German, don t you?
M: Yes, and Spanish, too. When do the applications have to be in by?
F: What s it today? The 9th of June. So you ve plenty to time. The 3rd of July is the closing date. Do you want me to fax you the adverts so you can see yourself.
M: Yes. That ll be great. Thanks.
F: OK. I ll do it now.
Part 3
M: Hello! Mike here.
F: Mike. It s Angela.
M: Oh, Hi.
M: Oh, look, Mike. I m phoning because I m quite worried about last month s figures.
M: They don t make pretty reading, do they?
F: No, they don t. I think we need to have a meeting to talk about the rising costs.
M: Sounds like a good idea. When were you thinking of?
F: As soon as possible. I think we should try to put together new department budgets. Each department will then have set limits for their spending.
M: Yes. I m sure that will help. Who would you specially like to have at the meeting?
F: Well, us, obviously. And can you make sure that the sales coordinator is available. And also the buildings manager? We ll need their input.
M: Sure. I ll get on to them. And I ll book the boardroom.
F: Oh, can you make sure that there ll be a laptop available there on the day. I d like to show the figures for this year and last year.
M: No problem. I ll get back to you later to confirm the details.
F: Fine. Thanks.
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