BEC商务实战:10种抱怨信函(5)

2009-06-12 00:00:00来源:沪江英语网

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8)For Inferior Quality (由于质量低劣而抱怨)   


Dear Sirs,   


With reference to our Order No. 315, we are compelled to express our strong complaints for the inferior quality . Compared to the sample No .169, the arrived self-adhesive correction tape is very transparent and does not satisfactorily cover the error being corrected .   


We shall be glad to have your explanation of this inferiority in the quality , and also to know what you purpose to do in this matter .   


Sincerely yours,XXX   


亲爱的先生们:关于我方第315号订单,由于到货质量低劣,我主被迫表达强烈的不满。同169号样品经较,此次运到的修改带稀薄,无法满意覆盖被改正的错误。我方希望贵方对这一情况加以解释,并告知贵方对此事的处理方法。   


9)For Errors in an Invoice(由于发票错误抱怨)   


Dear Sirs ,   


When your sales representative, Helen Xu, called on me in late December ,she told me that you were offering a special price of $ 147 on the ,Wizard icemaker during the month of January .I ordered six on January 17, figuring the total amount of the order at $882.However ,the invoice that accompanied the shipment showed the amount due as $ 1098 .It is apparent that I was charged the regular price of $ 183 instead of the lower price I was promised .   


Im enclosing a check for $ 882 in payment of the order .Unless I hear from , you to the contrary ,I will assume that this is the correct amount and that my account is clear .If this is not the case ,I would like your permission to return the six Wizard icemakers to you at your expense .   Sincerely yours , XXX  


亲爱的先生们:当贵方销售代表海伦.徐去年十二月底拜访我时,告知今年一月份奇术制冰机将以每台147美元的价格销售。我于一月十七日订购了六台,应支付882美元。然而,贵方的销售价常规价每台183美元,而并非所许诺的低廉价格。随函附上一张882美元的支票。除非我听到异议,否则我将认为款额正确、帐务已清。如果情形相反,请允许我退回六台奇术制冰机,所需费用全由贵方支付。  

相关链接:

BEC商务实战:10种抱怨信函(4)

BEC商务实战:10种抱怨信函(3)

BEC商务实战:10种抱怨信函(2)

BEC商务实战:10种抱怨信函(1)

BEC商务实战:八个单词搞定商务谈判

BEC商务实战:国际商务交往成功九要诀



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