日常生活英语口语：回应投诉 Addressing Complaints

2025-01-17 08:01:00来源：网络

　　日常生活英语口语，对于大家来说，也是比较常见的，用到的频率更高。所以加强这部分英语口语的练习，可以更便利大家的生活。那么这些常见的日常生活英语口语都有哪些呢?小编为大家整理了“日常生活英语口语：回应投诉 Addressing Complaints”详细的内容，供大家参考练习。

　　高频句

　　Thank you for your letter reporting the problems you have had with your shipment.感谢您在信中描述货运方面的问题。

　　I am sorry to hear of the problems you have had with our products.很抱歉我们的产品出了问题。

　　Please return the entire order to us.请将整单货退给我们。

　　We will give you a full refund.我们将会给您全额退款。

　　We would like to offer you a discount to apologize for your inconvenience.对于给您带来的不便，我们愿意提供折扣向您表达歉意。

　　I am sorry that your order was filled incorrectly.我很抱歉您的订单信息填写有误。

　　We regret the difficulties you have had.对于您所遇到的困难我们深表遗憾。

　　Thank you for calling our attention to……感谢您提请我们对……的关注。

　　信例1

　　Dear Ms. Stevens，

　　Thank you for your letter reporting the problems you have had with your shipment. I am sorry that the items you purchased from us proved to beflawed.Please return the entire order to us.We will replace the items immediately and also refund your shipping costs.I am enclosing a certificate good for 10%discount off your next order as a way to apologize for your inconvenience.

　　Best Regards，

　　Marlene Chen

　　感谢您在信中描述货运方面的问题。我很抱歉我们的货物有瑕疵。请将整单货退给我们。我们会立即重新发货并退还运费。我会给您的下一订单予以10%的折扣，以表达我们的歉意。

　　信例2

　　Dear Mr. Martin，

　　Thank you for calling our attention to the pricing error on your order. We regret the mistake in accounting and we are crediting your account with the difference.We look forward to serving you again.

　　Parker Jones

　　感谢您提醒我们注意到订单上的错误价格。对此错误我们深表遗憾，我们将把差额汇入您的账户。期待着再次为您服务。

　　以上就是为大家整理的“日常生活英语口语：回应投诉 Addressing Complaints”相关内容，更多日常生活英语口语精彩内容，请关注本频道的持续更新！

本文关键字: 日常生活英语