商务英语口语职场白领：Help! We need somebody

2025-10-09 08:31:00来源：网络

　　商务口语是职场中比较常用的，在不同的场合，英语口语也有很多的注意事项。所以想要更好的提升商务口语能力，大家还是需要在平时做好相应的训练。具体的商务口语需要提升哪些呢?下面小编为大家整理了“商务英语口语职场白领：Help! We need somebody”相关内容，一起来看看吧!

　　Tom: Has anyone seen the stapler?

　　Anna: I can't find any pens.

　　Tom: Oh, here it is.

　　Paul: Will someone answer that phone!

　　Narrator: 欢迎大家回到新一集的白领英语。Tip Top 贸易公司从 Denise 离开后业务越来越忙，办公室也越来越杂乱无章。他们能招架得住吗？咱们一起去看看吧。

　　Tom: (Answering phone) Yes. It is. We're very busy so call back later. Bye.

　　Anna: That was a bit rude Tom.

　　Tom: Well we're too busy to be nice.

　　Narrator: Hmm Tom，这种工作态度可不行啊！忙归忙，但是电话礼节不能忘啊。来电话的人说不定就是下一个客户呢！Anna, 这点很重要，我觉得你必须提醒 Tom.

　　Anna: Yes, I think so.

　　Narrator: 如果办公室特忙，你可以对来电话的人说

　　"We're a bit busy at the moment, could I take your name and number and we'll call you back?" 我们眼下很忙，如果您留下您的名字和电话我们回头给您打回去。

　　接着再跟上一句话，"When would be a convenient time to call you?" 什么时间对您方便？如果来电话的人想具体找某个人说话，那你就可以说

　　"Could I take a message please and I'll make sure he/she calls you back." 可以留个口信吗？我确保让他或她给你回电。

　　Anna: That's useful. (Phone rings) Oh there goes the phone again.

　　Paul: Anna, could you get that please? I've got a mouthful of biscuit. Thanks.

　　Anna: Sure Paul. (Answers phone) Hello? Tip Top Trading… yes, that's right… but things are a bit busy at the moment. Could I take your name and number and I'll call you back as soon as I can… oh hold on, has anyone got a pen?

　　Tom: I think we've run out. Denise usually orders them. Here, use my souvenir pen I bought in Italy, you see it changes colour if you hold it up to…

　　Anna: Thanks. Oh no! There's no paper to write it on.

　　Tom: Here, write it on my hand. Anna: OK. Hold still. 7-4-9-0-5-6- Thanks for your patience, when is a good time to call you back? OK… 3 o'clock… I'll call you then. Goodbye.

　　Tom: Sounds important.

　　Anna: Possibly. (Phone rings) Oh not again! (Answers phone) Hello, Tip Top Trading, Anna speaking… I see… well he doesn't seem to be here at the moment… can I take a message and I'll get him to call you back. (Whispering) Tom, I need your other hand to write on… keep still. (To caller) OK, wat's the message?... Yes, call Bob about the lemons on 8-0-9-5-2- OK, I'll pass that on. Thanks. Bye.

　　Tom: Goodness. It's been crazy here since Denise left. Look we've even run out of teabags. I'll go and get some shall I?

　　Paul: Hold on Tom. Has that invoice for Tutti Fruity been sent out yet?

　　Tom: I dunno. Denise usually sends out the paperwork.

　　Anna: I wish Denise was here.

　　Narrator: 谁不希望如此呢！如果 Denise 还在这里就好了! 听上去现在的办公室可够忙乱的。不过要记住，不论怎么忙在接电话的时候都保持职业冷静，下面我们再回顾一下请来电人留口信的常用套语…

　　We're a bit busy at the moment, could I take your name and number and

　　we'll call you back.

　　When would be a convenient time to call you?

　　Could I take a message please and I'll make sure he/she calls you back.

　　(Lift door opens)

　　Anna: Ah there you are, Tom, you've been a long time. I need to give Paul that important message I wrote on your hand.

　　Tom: Ah… yes… it's a bit tricky. You see, I went to the toilet and then I… washed my hands.