日常生活英语情景类：处理投诉

2026-08-28 08:16:00来源：网络

　　日常生活英语口语，对于大家来说，也是比较常见的，用到的频率更高。所以加强这部分英语口语的练习，可以更便利大家的生活。那么这些常见的日常生活英语口语都有哪些呢？小编为大家整理了“日常生活英语情景类：处理投诉”详细的内容，供大家参考练习。

　　1Dealing with a complaint Dialogue

　　1处理投诉对话

　　Steven is the Sales Manager of this company. Today he gets a complaint from a customer. Now he is dealing with this matter.

　　史蒂文是公司的销售经理。今天他从客户那里接到一份投诉。现在他正处理此事。

　　Customer: I want to see the man responsible for selling typewriters.

　　客户我想见负责销售打字机的人。

　　Steven: My name is Steven. I'm the Sales Manager of this company.

　　史蒂文我叫史蒂文，是本公司销售部的经理。

　　Customer: Well, look here. Ten new typewriters were delivered to my company yesterday afternoon and only five of them work properly.

　　客户那好，你看，昨天下午送到我们公司的10台打字机，只有5台是好的。

　　Steven: Oh, I'm sorry about that.

　　史蒂文哦，真抱歉。

　　Customer: Never mind being sorry, what are you going to do about it?

　　客户别光说抱歉，这件事你们打算怎么处理？

　　Steven: Don't worry, we'll soon fix them.

　　史蒂文别着急，很快就可以把它们修好。

　　Customer: Good, I hope you'll make sure that it won't happen again.

　　客户好吧，我希望你保证以后不再发生类似事件。

　　Steven: I'll certainly look into that.

　　史蒂文我一定会查淸楚这件事。

　　Customer: Thank you. Goodbye.

　　客户谢谢，再见。

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