2012年商务英语考试高级冲刺试题及参考答案

2012-05-17 00:00:00来源：考试吧

　　PART SIX

　　Questions41 - 52

　　Read the text below about team-based pay

　　In most of the lines 41 - 52 there is one extra word. It is either grammatically incorrect of does not fit in with the sense of the text. Some lines， however，are correct .

　　If a line is correct， write CORRECT on your Answer Sheet.

　　If there is an extra word in the line ，write the extra word in CAPITAL LETTERS on your Answer Sheet .

　　The exercise begins with two examples， (0) and (00) .

　　Team-Based Pay

　　0 Team-based pay schemes that have been catching the eye of modern employers.

　　00 Supporters say that they encourage group endeavour and improve 41 organizational performance. But salespeople， typically the most self-motivated

　　42 of workers， they have traditionally been rewarded according to individual

　　43 performance. So are team-based schemes suitable ? The key issue is

　　44 whether team-based pay is more being in line with the organization‘s objectives

　　45 than pay which based on individual achievement. Introducing a team pay

　　46 scheme can be complex. The biggest problem is for defining the team in the first

　　47 place. Another is that team pay schemes won‘t work if the actions

　　Of one

　　48 individual make no impact on those of another. You should need a true team.

　　49 like a football team. Where all the members are interdependent. When sales staff

　　50 can be less receptive to team pay schemes because personal motivation can

　　51 be an important boost to performance What they need is their encouragement

　　52 to perceive that the wider term of the company overall ： production， administration and dispatch all affect each other.

　　Writing 1 hour 10 minutes

　　Part one

　　Question 1

　　●The graphs below show the performance of a European country‘s manufacturing and agricultural

　　Sectors in terms of exports and imports between 1991 and 2001.

　　●Using the information from the graphs， write a short report describing the general movements in exports， imports and the resulting balance of trade

　　●Write 120-140 words

　　Part two：

　　Write an answer to ONE of the questions 2-4 in this part. Write your answer in 200-250 words.

　　Question 2：

　　●The Managing Director of your company or organization has announced that reports on performance are to be produced by all departments. Your Hear of Department has asked you to produce the report about your department for the Managing Director.

　　●Write the report for the Managing Director， explaining：

　　A What aspects of your department function most effectively

　　B Which aspect is most in need of improvement

　　C How this improvement could be achieved

　　Question 3

　　●You work for an employment agency. The following is part of a letter you have received from a customer：

　　The temporary administrative assistant you sent us was totally unacceptable. I certainly will not be using your agency again when I need temporary staff.

　　●Write a letter to the customer：

　　A apologising for having sent the unsatisfactory temporary worker

　　B giving reasons for what happened

　　C explaining why what happened was exceptional

　　D offering some sort of compensation to the customer

　　Question 4

　　●Your Managing Director has decided that the company‘s website should be improved and has asked you to consider ways of going about this.

　　●Write a proposal for the Managing Director：

　　A Sunmarising the strengths and weaknesses the current website

　　B suggesting new services and information to be provided through the website

　　C explaining the benefits the improvements would bring.

　　Listening