In this week's Question and Answer of the Week, Rob and Feifei have a look at how to use the phrase 'what a shame' in different situations.

Find out how the meaning differs from the word 'shame' and what the phrase means in Chinese.

Rob and Feifei also look at the uses of the phrases 'what a pity', 'it's a pity' and 'it's a shame'.

If you have a question you'd like us to answer, you can write to us or email: questions.chinaelt@bbc.co.uk.