旅游英语口语简单易学-酒店篇(52)

　　出国旅游，掌握一些必备的旅游英语，可以让我们的旅行更加顺利。尤其对于一些零基础的人来说，在旅游之前，突击一些常用到的旅游英语口语，可以帮助我们在旅行中，有更好的沟通。那么常见的旅游英语口语都有哪些呢?小编为大家整理了“旅游英语口语简单易学-酒店篇(52)”相关内容，供大家参考。

　　Laundry洗衣

　　Mini-bar/Refrigerator冰箱

　　Ice冰块

　　Cocacola可乐

　　Mineral water矿泉水

　　Cigarette香烟

　　Sugar方糖

　　Cold water凉开水

　　Hanger衣架

　　Electric Kettle电水壶

　　Glass水杯

　　Cup瓷茶杯

　　Telephone Book电话本

　　Hair Drier电热吹风机

　　Washed水洗

　　Damage毁坏，损坏

　　Compensate赔偿，补偿

　　Dry Cleaned干洗

　　Pressed/Iron熨烫

　　Slipper拖鞋

　　Soap香皂

　　Newspaper报纸

　　Toilet Paper卫生纸

　　Towel毛巾

　　Bath Towel浴巾

　　Floor Towel地巾

　　Small Towel方巾

　　Tea茶叶

　　Beverage饮料

　　Telephone电话

　　TV controller遥控器

　　Hanger衣架

　　ID=Identification身份证

　　Bothroom卫生间

　　Shower沐浴

　　Coffce咖啡

　　Phrase

　　Good morning/afternoon/evening

　　早上好/下午/晚上

　　Have a nice day.(time trip)

　　祝您过得愉快

　　I'm sorry.很抱歉

　　Excuse me对不起

　　That's all right没关系

　　Please follow me请跟我来

　　Thank you 谢谢

　　Just a moment请稍等

　　Right away 马上

　　Turn-down service夜床服务

　　Dry towel干毛巾

　　Make bed整理床铺

　　Room number房号

　　Quick service特快洗衣

　　I'm not really sure.

　　我不能肯定

　　I'm sorry to trouble you.

　　对不起，麻烦您了

　　Useful Expressions

　　1.Housekeeping, May I come in?

　　客房服务员，可以进来吗?

　　2.Do you need bellman?

　　您需要行李员吗?

　　3.May I clean the room now?

　　现在我可以打扫房间吗?

　　4.What's your room number, please?

　　请问您的房号?

　　5.Could you bring me some more towels,plesae?

　　你能不能再给我拿几条毛巾来吗?

　　6.The air conditioner doesn't work.

　　空调机坏了。

　　7.Would you please give me some envelopse and writing paper?

　　请给我一些信纸信封，好吗?

　　8.I'll bring them to your room at once.

　　我马上给您送来。

　　9.Internet access press 8 and 163.

　　上网号码先拨8，再加163。

　　10.There's something wrong with the toilet.

　　抽水马桶出毛病了。

　　11.Have you checked your room?

　　您检查过您的房间吗?

　　12.I'll show you the way myself.

　　我亲自带您去。

　　13.Have you got any laundry?

　　总台收银的：

　　Useful Expressions

　　1、Would you like to check out?

　　2、Sorry to have kept you waiting, This is your bill please.

　　3、Can I have your name and room number please?

　　4、What kind of credit cards have you god?

　　5、As a hotel policy, We accept the following cried cards.

　　6、Do you need receipt or bill?

　　7、Just a moment please. I’ll write out receipt for you.

　　8、I’ll send a bellmen up to get your luggage.

　　9、How would you like to pay in cash or by credit card?

　　10、This is your bill, please check it and sign here.

　　11、Here is your change and receipt.

　　12、May I have a print of your card, please?

　　13、Did you take anything from the mini-bar this morning?

　　14、Have you used any hotel services since breakfast?

　　15、Today’s exchange rate is 8.19 yuan RMB for one us doller.

　　16、What kind of currency do you want to change.

　　17、How much would you like to change.

　　18、The rates of exchange are on the board there.

　　19、The rate of your room, will be paid by your host.

　　20、Very sorry, As hotel policy , If you want to extend your stay in our hotel, you’ll have pay half of the rate more if you check out after 12:00, And if you leave after 6:00 pm, you’ll have to pay the full day rate.

　　Conversation

　　A

　　Cashier: Good morning. sir. May I help you?

　　Guest: My name is Mr Bell and I was in room 1111. I’d like to check out. Can I have my bill now?

　　C: Certainly. Mr Bell, please wait a moment……Thank you. Did you have breakfast this morning at the hotel or have you used any hotel services since breakfast?

　　G: Yes, but I paid cash for is also I haven’t used any services.

　　C: Fine. The total including sevice charge for two days is 844 yuan. Please check it.

　　G: OK.

　　C: Thank you, sir. Would you like to pay in cash or by credit card?

　　G: Credit card. Here you are!

　　C: Thank you. Could you sign here, please?

　　G: Fine.

　　C: Thank you for your coming. Please drop in again. Good-bye.

　　B

　　Cashier: Good morning. May I help you?

　　Guest: I’m Mr peters in room 806. I’m checking out today. But my flight doesn’t leave at until 4:30 p.m and I don’t want to wait around at the airport all day. Could I keep the room this afternoon?

　　C: Certainly, but as the hotel policy. The check out time is 12:00 at noon. You’ll have to pay half of the rate more. If you leave after12:00.

　　G: Never mind, then. Can I just leave my luggage somewhere until 4:00 p.m?

　　C: Certainly, sir. If you speak to the bellman, he’ll take care of it.

　　G: Thank you.

　　C: It’s my pleasure.

　　行李员岗位英语口语

　　Useful Expressions

　　1、Excuse me. Which one is your bag?

　　2、Is this bag yours?

　　3、I’ve come for your luggage.

　　4、I hope you will dropin again!

　　5、This is your claim tag.

　　6、May I help you with your luggage?

　　7、What else can I do for you?

　　8、Gould you sigh here?

　　9、Breakfast is on the first floor, from 7:00am to 9:00am.

　　10、Is your luggage will be here shortly?

　　11、How long will you leave the luggage here?

　　12、Let me take it please!

　　13、May I have your tag, please?

　　14、What’s your room number?

　　15、 Toilet is turn left.

　　16、How many pieces (of luggage ) do you have.

　　17、In our hotel we don’t accept tips. Thank you all the same.

　　18、I hope you will enjoy you’re stay.

　　19、Have a nice trip.

　　20、Are these your luggage.

　　Conversation

　　A

　　Bellman: Good afternoon. Madam. Welcome to our hotel.

　　Guest: Good afternoon.

　　B: May I help you with your luggage, madam?

　　G: Yes, please!

　　B: Please Just a moment, I’ll get a luggage cart. madam…….Thank you for waiting. I’ll show you to the front desk. This way, please.

　　G: Thank you!

　　B: You’re welcome.

　　Bellman: Madam. May I have your room card, please?

　　Guest: Yes. Here you are.

　　B: Thank you. your room is on the 10th floor. This way please……(take a elevator ).Your room is here, after you (go into the room).

　　G: Thank you very much.

　　B: Not at all. Where would you like me to put your luggage.

　　G: Anywhere. If you like.

　　B: Please check it. Is it the right number of your luggage?

　　G: Oh, Yes, It’s very correct. There’s something for you.

　　B: It’s very kind of you. But we can’t accept tips. Thank you all the same. Please enjoy your stay, Good-bye.

　　G: Good-bye.

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