BEC商务英语写作指南:商务邮件怎么写?

2017-08-03 15:03:22来源:网络

  6个小办法,如何设定界限,在邮件中给人做心理建设?

  The Deferral: “I’m swamped right now, but feel free to follow up.”

  当你很忙的时候,可以回答:我现在忙不过来,但之后会跟进的。

  The Referral: “I’m not qualified to do what you’re asking, but here’s something else.”

  你推荐他人做事情:你要求的事情我现在没有权利办到,但我可以给你推荐个人。

  The Introduction: “This isn’t in my wheelhouse, but I know someone who might be helpful.”

  介绍别人时:这事不是我掌管,我知道XXX可以帮到你。

  The Bridge: “You two are working toward common goals.”

  做中介的时候:你们两个目标倒挺一致的。(言下之意:你两可以合作,别找我了。)

  The Batch: “Others have posed the same question, so let’s chat together.”

  面对一群人,如何回答:别人也提了这个问题,我们大家一起来商讨看看吧。

  The Relational Account: “If I helped you, I’d be letting others down.”

  面对关系户,怎么婉拒:如果我帮了你的话,肯定要让别人失望了。

  最后,咱们来谈谈邮件结尾怎么收场。

  平常我们写邮件,结尾的时候,是不是都是千篇一律,从下面三个句子中选用一个呢?

  “Please let me know if you have any questions.”

  “If you have any other problems, just let me know.”

  “If there is anything else you need, please let me know.”

  但其实这些说法都很生硬,我们跟朋友,客户,老板写邮件,一定要这么硬邦邦吗?下次你可以试试下面这些说法哦

  “Does this help you?”

  “Did that answer your question? And does it make sense?”

  “Anything else that I can help with today?”


本文关键字: BEC商务英语 BEC 商务英语

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