领导者的首要职责就是激发希望。领导者有责任唤起人们的希望,同时还要让他们能够实现梦想。他们必须以身作则,行事公平、诚信而正直。毋庸置疑,他们必须拥有商业所必需的聪明才智,而这离不开对现实的深入理解和对未来趋势的坚定认识。他们非常需要这种商业智慧来平衡组织的短期目标和长期规划,同时打造一个能经受时间考验的企业。对于这些广受认可的领导者必备品质,我可以大谈特谈,但现在我将主要探讨一下对今天来说最重要的一些品质。
Trust
信任
The events that led to the recent global economic crisis made it widely acknowledged as the crisis of trust. One of the most important qualities that business leaders today, in the post-crisis era, need to possess is the ability earn and build trust – within their organization and outside. Building trust is not an end-state but a continuous journey. At the organizational level, it necessitates the institutionalizing of robust governance mechanisms that promote transparency and ethical conduct. At the personal level, it requires business leaders to have the courage to tell the truth and the humility to say ‘sorry’ when needed. In essence, business leaders need to earn the right to operate by earning the trust of all their stakeholders.
因为引发近年来席卷全球的经济危机的一些事件,这场危机也普遍被看成是一场信任危机。而在后危机时代,如今的企业领导者最需要具备的重要品质之一就是在企业内外赢得并建立信任。建立信任并不是最终状态,而是一个持续不断的过程。在企业层面,它促使企业必须建立坚实可靠的治理机制。这有助于增强透明度,使行为符合道德规范。在个人层面,它要求企业领导者有勇气说真话,在必要时也能谦卑地说“抱歉”。实际上,企业领导者需要只有赢得所有利益相关者的信任,才能获得掌管企业的权利。
Courage
勇气
In a little over the past decade alone, I have been witness to three major crises – the Asian financial crisis, the dotcom bubble burst and the most recent global economic meltdown. It is without doubt that such crises are an inevitable part of business and the frequency of their recurrence is only going to increase. The recurring crises notwithstanding, the socio-economic and political environment in which businesses operate in today is becoming increasingly dynamic and complex. Business leaders therefore need nothing short of nerves of steel to take these multiple challenges head-on and keep marching forward. They need to be in control at all times and instill a sense of hope and courage, particularly in the face of adversity. As they say, when the going gets tough, the tough get going. There hasn’t been a better time to use this cliché.
本文关键字: 后金融危机时代商界领袖3大必备品质
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