日常职场英语饭店场景：laundry charge

　　职场英语口语在实际的工作中，还是比较常见的。对于一些经常需要用英语口语的职业，大家还是需要加强这方面的提升，这样对于我们的整个工作顺利成都，未来的职场晋升都有很好的帮助。而且也能够帮助我们提升职场技能。具体的职场英语口语都有哪些呢?小编为大家整理了“日常职场英语饭店场景：laundry charge”相关内容，供大家参考。

　　Lesson One

　　第一课

　　Guest Thinks Bill Is too High

　　客人认为费用太高

　　C:Good afternoon,Finance Department.

　　店员:下午好，财务部。

　　G:Hello.I have a question about my bill.

　　旅客:你好，我想询问一个关于账单的问题。

　　C:May I have your room number,please?

　　店员:请问你的房间号码?

　　G:330

　　旅客:3309。

　　C:330And what's your question,ma'am?

　　店员:是3309房间，你有什么问题吗，女士?

　　G:The laundry charge is too high.

　　旅客:洗衣费太高。

　　I only used the laundry service twice last month.

　　上个月我只洗过两次衣服，

　　It can't be 420 yuan.It's impossible.

　　不可能是420元。

　　C:Just a moment,please.Let me get your laundry slips for the last month

　　店员:请您稍等，让我看一下您上个月的洗衣单

　　...Thank you for holding.

　　......谢谢您的配合。

　　According to our records you used the laundry service four times last month.

　　根据我们的记载，你上月共洗过四次衣服，

　　I have our copies of your laundry bills here.

　　我这也有一份您的洗衣单，

　　Would you like to come down to and check them?

　　您愿意下楼来核对一下吗?

　　G:Yes,I would.Thank you.

　　旅客:是的，我愿意。谢谢你。

　　G:Hello.I'm here to see the laundry slips you charged me for.

　　旅客:你好，我来看洗衣费用账单。

　　C:You're Mrs. Jackson in room 3309?

　　店员:您是3309房间的Jackson 夫人吗?

　　G:Yes,that's right.I think there must be a mistake.

　　旅客:是的，我想是弄错了。

　　I only used the laundry service twice last month.

　　我上个月只洗过两次衣服。

　　C:Here are your laundry slips.

　　店员:这是您的洗衣单。

　　G:There I told you.These two are not ours.

　　旅客:我不是说过吗，那两次不是我们洗的。

　　C:That's not Mr. Jackson's signature?

　　店员:那不是Jackson先生的签名吗?

　　G:No,it's not.

　　旅客:对，不是。

　　I think this says 3307,although I can see how you might think it's 330

　　虽然我看这也像是3309房间，但是我认为是3307房间，

　　It's not so clear.

　　这写的不太清楚。

　　C:Let me see...Yes,I see what you mean.

　　店员:让我看看......是的，我明白了。

　　Okay,I'll check the signature of the guest in room 330

　　好吧，我将核对一下3307房间客人的签字。

　　G:Well anyway,they're not ours.

　　旅客:好了，不管怎么样，不是我们的签字。

　　So could you please take them off my bill?

　　你们能不能将这些费用从我的账单上减掉?

　　C:(smiling )I will.I'm sorry for the mistake.

　　店员:(微笑)我会的。对不起，是我们弄错了，

　　I'll change it for you...Okay.The total is 200 yuan.

　　我把费用给您改一下.......总计是200元。

　　G:That's better.And here you are.(gives chashier 200 yuan)

　　旅客:那就好，给你。(客人给出纳200元钱)

　　Oh-could you please print up a new bill for us?

　　噢，能不能给我们重打一份账单?

　　Mr.Jackson needs this to turn into his company to get reimbursed.

　　Jackson先生需要把这份账单交给公司报销。

　　C:Certainly.Could you wait a moment,please?

　　店员:当然可以。请您稍候。

　　Lesson Two

　　第二课

　　Mistake in Addition

　　账单计算错误

　　C:Here are the copies of your laundry slips.

　　店员:这是给您的一份洗衣账单。

　　G:Hmm.Something doesn't look right here.The figure's just too high.

　　旅客:嗯，这里好像不太对，数目太大了，

　　Could you just check the addition on these charges again?

　　你能不能在核对一下费用的合计?

　　C:Certainly...(adds them up, frowns,adds them up again)

　　店员:当然......(计算，皱眉，又计算)

　　Oh you're right! There is a mistake.

　　噢，您是对的!这儿弄错了。

　　It should be 320 yuan,not 420 yuan,I'm sorry.

　　应该是320元，不是420元，非常抱歉。

　　G:Never mind.But I knew it was too high.

　　旅客:没关系。我知道刚才的费用太高了。

　　Lesson Three

　　第三课

　　Guest Agrees after Seeing Laundry Slips

　　客人看过洗衣账单后同意按账单付费

　　C:Here are the copies of your laundry bills.

　　店员:这是您的洗衣账单。

　　G:Let me see.I think this one's wrong.

　　旅客:让我看看。我认为这项是错的

　　I didn't wash three pairs of pants,I washed only one.

　　我没有洗过三条裤子，只洗过一条裤子。

　　C:May I see?...Well,it has your signature on it,sir.

　　店员:能让我看一下吗?嗯，先生，

　　I'm afraid we have to accept this as the record.

　　账单上有您的签字。对不起，我们不得不以您的签字为准。

　　G:I guess you're right;I did sign them all.

　　旅客:我想你是对的,我确实签了字。

　　I just can't believe it's so expensive!(sighs)

　　我只是不相信费用会这么贵!(叹气)

　　C:Would you like to pay now?

　　店员:您要不要现在付款?

　　G:Okay.What's the total?

　　旅客:好的。总共是多少?

　　Lesson Four

　　第四课

　　Mistake on Laundry Slip

　　洗衣单上的错误

　　G:This price is wrong.

　　旅客:这项价格弄错了。

　　I didn't want this dry-cleaned I just wanted it washed.

　　我没有要求这件衣服干洗，我只要求水洗，

　　But I'm being charged for dry-cleaning.

　　但是这里是按干洗计费的。

　　C:May I see?Hmm.I see what you mean.

　　店员:我能看一下吗?嗯，我明白你的意思了。

　　I'll have to check with the laundry service about this.

　　我要核对洗衣服记录。

　　Could you wait a moment,please?

　　请稍等一下，好吗?

　　G:Actually,no.I have an appointment.Would you call me later about it?

　　旅客:不行，我有一个约会。过一会儿给我打电话，行吗?

　　C:Yes.I'll get back to you after I speak with the Laundry Service.

　　店员:好吧，我和洗衣服部通过话之后，就给您打电话。

　　以上就是为大家整理的“日常职场英语饭店场景：laundry charge”相关内容，更多职场英语口语精彩内容，请关注本频道的持续更新!